Privacy Policy
Effective Date: December 27, 2024

At MimiGlow, we are dedicated to protecting your privacy and ensuring that your personal information is kept secure. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, mimieglow.com, make a purchase, or engage with our services. By using our website or services, you consent to the data practices described in this policy.

1. Information We Collect

We collect various types of information to provide you with a seamless shopping experience and improve our services. The information we gather is necessary for processing transactions, offering customer support, and enhancing your user experience. Below is a breakdown of the information we may collect:

1.1 Personal Information

When you interact with our website, such as creating an account or making a purchase, we may collect the following personal details:

  • Name: To personalize your experience and process your orders.
  • Email Address: To send order confirmations, updates, and other communications regarding your purchase.
  • Phone Number: To communicate with you about your orders or customer support requests.
  • Billing and Shipping Addresses: To ensure that your purchases are accurately processed and delivered.

1.2 Payment Information

To process payments securely, we collect payment information, including your credit or debit card details. These details are processed through trusted third-party payment processors that comply with the highest standards of security and data protection. We do not store sensitive payment information on our servers.

1.3 Usage Data

We automatically collect non-personal information regarding how you interact with our website. This data helps us improve website performance and enhance the user experience. This may include:

  • IP Address: Used to identify your device and analyze trends.
  • Browser Type: Helps us ensure that our website is compatible with your device and browser.
  • Pages Visited: Allows us to understand which pages are of most interest to our visitors.
  • Time Spent on the Website: Helps us improve navigation and overall user experience.

1.4 Cookies

We use cookies and similar technologies to enhance your browsing experience. Cookies allow us to remember your preferences and provide a more personalized experience. For more detailed information on how we use cookies, please refer to our Cookie Policy.

2. How We Use Your Information

We collect and use your personal data for several purposes, ensuring that your interactions with MimiGlow are as smooth and efficient as possible. The primary ways we use your data include:

2.1 Order Processing

Your personal and payment information is used to process your orders, verify payment, and deliver your purchases to the correct address.

2.2 Customer Support

We use your contact details to respond to customer service inquiries, resolve issues, and provide support regarding your orders.

2.3 Marketing and Promotions

With your consent, we may send promotional emails, including newsletters and special offers. You can always opt out of receiving marketing communications by following the instructions in the email or contacting us directly.

2.4 Website Optimization

The data we collect helps us optimize our website and services, ensuring a better experience for our users. For example, usage data allows us to identify areas where we can improve navigation or functionality.

2.5 Legal Compliance

In some cases, we may use your information to comply with legal obligations or enforce our terms of service and policies.

3. How We Protect Your Information

At MimiGlow, safeguarding your personal data is a top priority. We use a combination of technical, physical, and administrative measures to protect your information from unauthorized access, alteration, or disclosure.

3.1 SSL Encryption

We utilize Secure Socket Layer (SSL) encryption technology to protect sensitive information during transmission, ensuring that your personal and payment data is securely encrypted.

3.2 Secure Servers

All personal data is stored on secure servers that are protected by firewalls and other security protocols. We restrict access to this data to authorized personnel only.

3.3 Regular Monitoring

We regularly monitor our systems and perform vulnerability assessments to ensure that your data remains secure.

4. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your data with trusted service providers for specific purposes. These third parties help us deliver our services to you and may include:

4.1 Payment Processors

We work with third-party payment processors who handle your payment transactions securely. These providers are responsible for ensuring that your payment details are processed correctly and safely.

4.2 Shipping Providers

We may share your name, shipping address, and contact details with trusted shipping providers to ensure that your products are delivered in a timely and accurate manner.

4.3 Legal Requirements

We may disclose your information to government authorities or other entities if required by law, or to protect our rights, property, or safety, and that of our customers.

5. Your Rights

You have several rights regarding the personal information we collect. These rights allow you to control and manage your data in a manner that respects your privacy:

5.1 Access and Correction

You have the right to request access to the personal data we hold about you. Additionally, you can request to update or correct any inaccurate information.

5.2 Deletion of Data

You have the right to request the deletion of your personal information. Please note that we may retain certain information if required by law or for legitimate business purposes.

5.3 Opt-Out of Marketing Communications

If you no longer wish to receive promotional emails or newsletters, you can opt out at any time by clicking the unsubscribe link in our emails or by contacting us directly.

To exercise these rights, or if you have any questions or concerns about your data, please contact us using the information provided in Section 6.

6. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise your rights, please do not hesitate to contact us:

  • Street: 714 S Main St Alta, Iowa

  • Phone number: (712) 200-1964

  • Email: info@mimieglow.com

  • Website: mimieglow.com